THE PROJECT
A private bank’s process of signing client documents involved many manual steps on both sides, client and private banker. Copies of documents had to be mailed/couriered to the customer, which had to manually sign the documents and afterwards return them back to the bank, leading to delays in completion and high cost of the signing process.
The bank decided to address these findings by introducing a new e-signing process with the aim to digitalize and automate the entire signing process starting from:
- Initiating the journey in the bank’s core application system
- Allowing the customer to e-sign the document on his preferred device
- Sending the signed and sealed document into the private bank’s archive
OUR CONTRIBUTION
abaQon was technically and conceptually responsible for integrating the e-signing service of the bank’s chosen provider, the Swedish company Scrive (https://www.scrive.com), into the private bank’s IT landscape. For this rather complex task, we developed a new microservice that acts as a proxy between the core banking system, Scrive, and the bank’s archiving system. The microservice architecture gives the bank flexibility in its choice of technology stack and makes scaling much easier. Communication between the different systems is based on REST API calls. In addition to the technical design tasks, we also coordinated the communication between all parties involved.
PROJECT PROFILE
- Implementation phase: 4 months
- Number of developers: 2
- Number of developed microservices: 2
- Sending emails to the clients from the trusted bank domain
- Connecting and orchestrating all involved parties (CoreBanking, Scrive, Archive)
- API gateway: TYK
- Container platform: Docker